Staying in control

If taking part is causing money worries or stress, you can ask for a person at any time. You do not need to give personal details to get support information.

Lower a limit or take a break

You can lower your spending limit, set a new one or take a break at any time in Account settings. A lower limit or a break starts straight away.

Requests to increase or remove a limit, or to end a break or self-exclusion early, cannot be made in this chat. They are reviewed by the support team.

Free, confidential help

• National Gambling Helpline (run by GamCare) 0808 8020 133 · 24 hours a day gamcare.org.uk (opens in a new tab)
• StepChange 0800 138 1111 · Free debt advice stepchange.org (opens in a new tab)
• Samaritans 116 123 · 24 hours a day samaritans.org (opens in a new tab)

Sample resources for this demonstration. Names and numbers must be reviewed before live use.

Talk to a person

You can ask for a person in the help chat at any time. You don't need to give personal details to get support information.